Process and Scan Super 16/16mm Film

Chemical developing. No digital scan included- film will come back on a reel. Negative Film must be scanned to digital to be viewed.

Processing and a basic scan to a digital fle.

A Basic digital scan is best for internet or direct viewing. A universal QuickTime or windows media file. It includes the below mastering options:

• Frame Size: 720p
• Color Timing: Best Light
• Playback Frame Rate: 18p
• Image Frame: Framed
• Codec: mp4

Processing and a Production scan to a digital fle.

A Production scan is a high quality professional scan, best for using your own post production tools for professional work or home movies. It includes the below mastering options:

• Frame Size: File Size up to 2K (2048 x 1556 or 2048 x 1080 DCI)
• Color Timing: Best Light, Log or Rec 709 Color Corrected
• Playback Frame Rate: 18p, 23.98. 24p, or 25p
• Image Frame: Overscan, Full Format Overscan, Framed or Matted
• Codec: mp4, ProRes 422 or HQ, PorRes 4444

Processing and a Advanced scan to a digital file.A high quality scan best for archival or theatrical film projects and using your own post production tools. It includes the below mastering options:

• Frame Size: File Size up to 4K (3840 x 2160 U-HD or 4096 x 3112 4K)
• Color Timing: Best Light, Log or Rec 709 Color Corrected*
• Playback Frame Rate: 18p, 23.98. 24p, or 25p
• Image Frame: Overscan, Full Format Overscan, Framed or Matted
• Codec: mp4, ProRes 422 or HQ, PorRes 4444, DPX up to 4K

Processing and an Ultimate scan to a digital file. An ultimate scan uses the newest scan technology such as HDR and 6.5K for the ultimate experimentation, quality and file sizes with your film. It includes the below mastering options:

• Frame Size: File Size up to 6.5K (6464 x 4848 Full Aperature or 6464 x 3633 Ultimate and more)
• Color Timing: HDR, Best Light, Log or Rec 709 Color Corrected*
• Playback Frame Rate: 18p, 23.98. 24p, or 25p
• Image Frame: Overscan, Full Format Overscan, Framed or Matted
• Codec: mp4, ProRes 422 or HQ, PorRes 4444, DPX 10 bit color or B&W, DPX 16 bit color or B&W

It is the client's responsibility to send the film TO Pro8mm with their carrier of their choice. We recommend Fedex or UPS (with a Signature), but also accept USPS, DHL and any mail carrier.  If your order has purchased shipping, this is for return shipping of the physical film and or hard drive once your project is completed. All processing and scanning is done in-house by our dedciated team.

Our Mailing Address:
Pro8mm
Attn: Sales Team
2805 West Magnolia Blvd
Burbank, CA 91505

Please write Do Not X-Ray on the outside of the package. Please be sure to keep your tracking number. Please put a copy of your Sprocket order number in the package with the film.

Yes. Pro8mm has a retail store in Burbank, CA where you can drop off your film, and pick it up upon completion. Please drop off with a filled our order form and provide your order number. Standard turnaround is 5-7 business days.  A sales team member will contact you when your order is ready for pickup, within 24 hours, once your Film Services have been completed. Please be aware that once your job is completed, Pro8mm can only hold jobs for 30 storage days, unless a storage contract is purchased. All film unclaimed after 30 days will automatically be recycled.

Yes, Pro8mm has clients all over the world! Customers will be responsible for paying any applicable import duties and taxes. Charges may vary based on the contents of the order. Customers are advised to contact their local customs office for further information on current import regulations.

Our standard turnaround time for Process and or Scan Film is approximately 5-7 business days (schedule & volume permitting.) 

A 1-3 day Rush Services is available for an extra fee of $250 per film type.  Please speak to a project coordinator if you have a specific deadline. We do not process all stocks every day.

Custom Processing options such as pushes and pulls or any custom processing will take 7-10 business days. (schedule & volume permitting.) 

Due to a high volume of orders, it may take up to 72 hours for you to get an email confirmation that your film was logged into our system after your package arrives.  If we take time to look for your package that takes away from the time we could be working on your job. Please rely on your shipping tracking number to confirm receipt. Turn around times are generally 5 to 7 business days after the package has been logged in.   Thank you for your patience and understanding. We appreciate your business!

Yes. A Sprocket form is required for each Film Service. Unfortunately we can not combine prepaid and non-prepaid services. Also, Super 8 and 16mm clients may want different mastering and framing choices. If you are sending in multiple forms together, please let us know that you have multiple order numbers. Pro8mm's team will do their best to process and scan everything together.

Pro8mm has several options for file delivery including Global Access where files are emailed to you over the internet )(+$5/GB), Provide your own Drive (no additional charge), or Purchase a drive from Pro8mm. Physical film can be mailed back, picked up, or recycled. All physical film and digital files will be stored at Pro8mm 30 days free of charge. After 30 days, film will be automatically recycled. Please make your selections on your order form.

Pro8mm has a no refund/no return policy. All sales are final. This is so we can ensure the highest possible standards of quality control. Your filmmed will be scanned based on the mastering specifications you provide on your form. Please make sure you look over these details. We have many options for scan quality, framing aesthetics, codecs, and more.

Pro8mm can no longer store customers film & files indefinitely free of charge. As of May 1, 2020 we began charging customers if they want to leave their film, files or equipment at Pro8mm for more than 30 days. Storage is always free for the first 30 days!

Your digital file on our server and your physical film at our facility if you can't pickup right away. After that, you may buy a 6, 12, or 24 month contract for storage. This option is great for clients who want to pick-up when they are in the LA area and not incur the cost of shipping, or just want that extra security for their digital file for a longer period of time. Any items left at Pro8mm without pre-paid storage will be considered abandoned and will be recycled after 30 days. Purchase your storage contract at Sprocket.

We use only the freshest chemicals and custom made tools designed specifically for Super 8mm and 16mm to ensure proper development of your film. Process any stock that requires ECN2 Color Negative processing, E6 Color Reversal processing or D94A Black and White reversal processing.

Outdated Film Stocks such as Kodachrome 40 can still be processed, but require a different method. Click here for more information.

If you need any additional help please see our full FAQ Page or feel free to contact us.